At Your peril :RIP OFF
GOLDCAR MALAGA AIRPORT ES
Contrato 16176788 Client Code 14571149
Car hire 22/03/2019 - 03/04/2019
Scammed by this company the cost of car 6.71 euro plus fuel for cc class for the economy Seat Ibiza 1.0 TSI as per my reservation from GOLDCAR WITH ICLUDED IN BOOKING
Car passenger insurance
Partial damage cover with excess (CDW)
Third party liability insurance
Vat ,local taxes (21%)
Remember the contract is in SPANISH so you have to trust the Goldcar representative Big Mistake .....
As he ripped me off and fraudulently removed £227 from my credit card without my knowledge , I did queries the amount he said Deposit .NO MENTION OF EXCESS INSURANCE SUPER COVER ETC .
He also said bring back vehicle empty fuel tank as I did not have flex fuel he said another lie ,once I spoke with GOLDCAR Malaga head office .
I have contacted them reference this and the replied waffled
On about private insurance absolutely rubbish .
I have contacted the ECRCS but Goldcar not members informed to contact ECC to which I have contacted .I also
Contacted my credit card provider who are also investigating they informed me they have had hundreds of complaints ref: Goldcar...I have now written reviews myself and will continue until more people are aware of GOLDCAR SCAMS
Have also taken this to Trip Advisor ref: reviews
Also trust pilot more reviews
Also face book more reviews
Also complaints Board reviews
Also savvy traveller reviews
Also Lonely Planet reviews
Now I will take to the UK fraud and Spanish authorities
How this illegal continuing practice is still ongoing by the dishonest GOLDCAR staff representatives at the Malaga Airport Desk ,is beyond my understanding and renders one speechless.
Incidentally I have hired many car from Malaga airport with other companies without problem they ask you clearly do you require the extra insurance I have always said NO and then they add deposit holding charge to your card and I have always returned my vehicles with a full fuel tank as stated.
Trust ,Integrity and Honesty are the key words here being in Spain and contract in Spanish but Sadly GOLDCAR STAFF
are lacking in ANY of the above and the level of Deception
Is Disgraceful .....this raises serious questions .
Last edited by Raul
on Fri Apr 12, 2019 2:40 pm, edited 1 time in total.
Reason: email removed due privacy reasons